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Profile: Benihana Operations Management




Title Benihana Operations Management
Version 2
Other versions
Sponsor/Producer Harvard Business School Publishing
Developer Forio Online Simulations/ Harvard Business School Publishing
Series
Number in Series
Company Description Forio Sim technology distinguishes itself from fixed, step-by-step or first-person, video game-style simulations by employing proven pedagogical strategies to challenge and sharpen your workforce’s capacity for strategic thinking. More advanced than "branching video" simulations, Forio Sims excel at modeling and reinforcing sophisticated behaviors, solidifying important training principals and leaving measurable, long-term results.
Description This simulation models a typical night at a Benihana restaurant. It is organized as a series of challenges, each with a different set of options for managing operations and demand. In all of them, your goal is to manage the bar and dining area to maximize utilization, throughput, and most importantly profit for the evening. Challenges include: Batch Dining Room Customers. How does batching strategy affect throughput? Design the Bar. What's the optimum size of the bar for maximum profitability? Change Dining Time. What is the optimal dining time across an evening? Boost Demand with Advertising and Special Programs. How will marketing efforts affect operations and profitability?
Categories/Folksonomy Operations management, Service Industry, Capacity Planning, Restaurant Management
Lead Designer
Lead Programmer
Lead Artist / Video
Price $37.50/user corporate training or executive education, $12.50/user academic
Link http://forio.com/sim-store/demos/harvard-benihana-operations-management-service-simulation.html
Demo Available yes
Link to Video
Link(s) to Support Material http://forio.com/about-forio/help-and-support/
Platform(s) Broswers Based using IE, Firefox, Chrome, Safari
Customizable (1 to 10) 5
Special Hardware None
Toolkit/Language used HTML5
Year Designed 2011
LMS Integration/ SCORM Yes
Skill Level (Corporate/Military/Government)/Grade Level (Academic) MBA
Student time 1-3 hours
Available ([O]pen / [R]estricted by Organization / [N]o longer Available Open
Single player/Multiplayer single
Category: Course with sims | simulations | serious games | game Serious Game




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